HOW TO WIN 30% BACK ON YOUR ORDER
Once you’ve completed these steps, call or email us to verify and we’ll issue your money back right then.
1) For 10% Back: Leave us a review. Boom, done!
2) For an additional 5% back, refer a friend! Once they purchase, get their order number from them.
3) For an additional 15% back (Yes, 15%), give us a testimonial!
- If you have Instagram, make a Post or Reel (not a Story) showing your gear and telling us what you think. Tag @javlinconcepts and use #javlinconcepts so we can find it and share it.
- No Instagram? No problem. Record a quick video testimonial and email it to us at sales@javlinconcepts.com
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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RETURNS
We stand behind our gear, which is why we offer the best return policy in the industry:
Brand New & Unused:
You’ve got 30 days from purchase to send it back for a COST FREE return and 100% refund.
Run It Hard:
Sweat in it. Train in it. Put it to the test. This is where Javlin gear earns its reputation.
You’ve got 60 days from purchase to send it back for a COST FREE return and 70% refund.
Email us at sales@javlinconcepts.com to initiate a return.
WARRANTY
Here’s a fun fact: “Lifetime warranty” usually means the lifetime of the product - and the company gets to decide when that life is over.
When stitching frays, velcro quits, or fabric fades, they can just shrug and say, “its lifetime is up.” That’s not our style.
Here’s our Tier 1 Warranty:
- We cover your purchase for a full year against any defects in materials or workmanship.
- If something fails because of a defect, we’ll repair or replace it free of charge. Just ship it back to us.
- What’s not covered: misuse, abuse, ignoring care instructions, normal wear and tear, personal mods, or anything outside intended use.
- Coverage applies only to the original purchaser.
WE SHIP TO APO / FPO
FAQs
Please read our FAQs page to find out more.
When will my order ship?
All products usually ship within 1-3 days. Once shipped, an order fulfilled email with tracking info will be sent to you via the email address used to order.
We do our best to ship products as fast as possible. Some orders may go out faster than this. If your order will take longer than this for any reason, we will do our best to notify you.
Can I get my order expedited?
We offer Priority Mail Shipping at checkout for a few extra bucks! This won't get it out the door faster to you, but it will get it to you faster once it's shipped.
Can we combine two orders to avoid extra shipping?
No. However, if you place an order and realize you’ve made a mistake, contact us ASAP. We can cancel the order as long as it hasn’t shipped yet so that you can place a new one. Otherwise, please ensure all items are added to your cart before checking out.
Can I get my items shipped to an APO/FPO/DPO?
Yes! Ensure you allow plenty of time for your items to arrive though as these orders will take a bit more time to process through to your APO. We are not responsible for items that do not make it to you before you change locations.
Do you offer a Military/Law Enforcement discount?
Yes! At checkout, verify with GOVX ID for 15% off.